At KAVANORIX, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we are happy to offer a return or exchange under the following terms and conditions.
Certain items are exempt from being returned. These include, but are not limited to, perishable goods, personalized items, and gift cards.
To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. We will respond with instructions on how to proceed.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days.
If you need to exchange an item, please send us an email at [email protected] with your order number and details about the product you would like to exchange. We will guide you through the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For questions, please contact our customer support team at [email protected] or call us at +1 (555) 123-4567.